You will be happy to know that fundable.com has issued a refund to my donors.
Mr. Pratt sent me screenshots this morning of a PayPal payment going to Donor 2 and checks going to my dad and Donor 1. I’m paraphrasing, but if I get permission to post the email, I will — He reiterated the explanation that they were overwhelmed by fraudulent fundraisers back in January. My fundraiser looked to them like a classic example of a fraud, at a time when they were scrambling with no way to tell what was genuine. That is why there was a “delay” in issuing refunds in my case.
I am sympathetic to the issue of my fundraiser looking like a fraud.
I am less sympathetic to the seven month delay and to the woeful lack of communication. I want to be very clear about this.
If the problem had been that my fundraiser had looked like a fraud and they didn’t release the funds to me, that would have been understandable. To reiterate, the problem is that I heard nothing from anyone, except a brief — admittedly undocumented — chat session and that they kept $1410 of what they thought were ill-gotten gains.
Though I do appreciate that Mr. Pratt took time to work with me personally when the situation came to his attention this weekend, I wish it had happened before I raised a public stink.
Again, comments are closed on all but the original post because I think having the context is important to conversation.
